Technical Service Field Representative - Interior British Columbia Alberta
Job Description & How to Apply Below
Join a team that’s transforming healthcare by ensuring life‑saving equipment is always ready when it matters most. As a Field Service Representative, you’ll be the face of Stryker’s commitment to excellence, solving complex technical challenges and delivering exceptional service that directly impacts patient outcomes.
What You Will Do- Deliver timely and effective service, repairs, and maintenance for Stryker equipment across customer sites
- Perform installations, upgrades, field actions, preventative maintenance, and warranty services to ensure optimal equipment performance
- Support post‑sale training by educating customers on equipment operation and maintenance
- Identify and communicate opportunities to expand service offerings and support sales growth
- Maintain accurate inventory of equipment, tools, and service parts; conduct regular cycle counts and ensure tool calibration
- Complete all administrative tasks including service documentation, repair orders, and part requisitions with precision and timeliness
- Adhere to account protocols and troubleshoot equipment issues to minimize downtime
- Travel extensively within British Columbia, including up to 30% out‑of‑province travel
Required Qualifications
- Post‑secondary diploma required
- Minimum 2 years of related technical experience in a field service role
- Technical training in mechanical, electronics, or electrical disciplines
- Ability to read and interpret technical drawings
- Eligibility to work in healthcare environments and travel to the USA
- Valid driver’s license with outstanding driving record
- Must reside within 50 km of a metropolitan city in British Columbia
- University degree
- Experience in medical imaging or networking
- Bilingual in French and English
- Ability to work flexible hours
- Work Arrangement: Field‑based role with extensive travel across British Columbia and Vancouver
- Travel Requirements: Up to 30% out‑of‑province travel
- Driver’s License: Required
- Relocation Support: Not provided
- Residency Requirement: Must reside within 50 km of a metropolitan city in British Columbia; relocation must be pre‑approved
$64,400- $87,600 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
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