Description
:Department Overview
TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than four million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top homes and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 6,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.
Key Responsibilities
Reporting to the Vice President, Litigation and Fraud, TD Insurance, the Associate Vice President, TDI Litigation provides strategic leadership for a national litigation team, ensuring TD Insurance and its customers are expertly represented before all levels of court and tribunal, and throughout all stages of litigation.
Key Accountabilities include:
Lead and inspire a high-performing national Claims Litigation Services team of approximately 250 lawyers and support staff, fostering a culture of excellence, collaboration, and continuous improvement
Consistently deliver best-in-class litigation outcomes for TD Insurance and its customers, focusing on indemnity, cycle time, closed-to-open ratio, and cost per case
Drive operational efficiency and achieve significant expense and indemnity savings by aligning team performance with business metrics and demonstrating courtroom excellence
Build strategic partnerships with Accident Benefits, Bodily Injury, residential, fraud, and subrogation teams, providing expert legal guidance for complex claims resolution
Cultivate strong relationships with Government Industry Relations and regulatory bodies, advocating for TD Insurance’s interests and contributing to positive regulatory change
Modernize legal team strategy through data-driven decision-making, adoption of modern business practices, AI deployment, and effective resource management
Attract, develop, and retain a diverse, highly skilled talent base to meet strategic objectives
Act as a subject matter expert on claims regulations across all Canadian jurisdictions, proactively identifying and mitigating legal risks
Collaborate with TD Legal to ensure efficient referral of new litigated matters to appropriate defense counsel, optimizing outcomes and resource allocation
Engage with Claims Litigation Services teams nationwide to ensure alignment, support, and effective communication
Qualifications & Experience
Licensed lawyer in good standing with a provincial law society with the ability to be licensed in Ontario or Alberta (or both), with 10–15 years of progressive experience in insurance defense litigation.
Demonstrated expertise in trial advocacy, including both traditional and less adversarial forums (e.g., LAT), with a proven track record of successful outcomes.
Recognized for making a measurable impact—developing and executing strategies that deliver superior results in both the short and long term.
Exceptional leadership skills, with the ability to inspire, influence, and manage stakeholders across TD Insurance.
Proven experience managing and developing a diverse team across multiple locations, fostering an inclusive and high-performance culture.
Outstanding communicator, able to engage and influence colleagues, business partners, and external stakeholders at all organizational levels.
Advanced written and verbal communication,…
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