Infrastructure Analyst
Job in
Calgary, Alberta, T3S, Canada
Listing for:
Cynet Systems
Full Time
position
Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Network Administrator, Systems Engineer, Systems Administrator
Job Description & How to Apply Below
Job Description:Monitor and support IT infrastructure components related to networks, virtualization, cloud, servers, storage, and backups.Evaluate and triage IT infrastructure events.Perform - and document - complex troubleshooting of IT infrastructure eventsMonitor planned IT infrastructure changes.Co-ordinate Incident resolution within IT infrastructure operations.Co-ordinate IT infrastructure troubleshooting with specialist teams.Issue escalations via established processes.Produce priority event reports.Tools knowledge - Experience in using Monitoring Tools Like Datadog, SCOM and ITSM tool like Service Now will be added advantage.Troubleshooting Experience
- Ability to utilize Standard Operating Procedures and KB articles for 1st level troubleshooting and follow escalation procedures for any additional technical support.Must-Haves (Minimum Requirements):Post-secondary education in Networking, Telecommunications, Information Technology or Computer Science.A Microsoft, Cisco, or Juniper Certification (MCSE, Azure, AWS, CCNA, JNCIA, etc.) – Candidate should have good knowledge of Network & Server Operations at a minimum.Alignment to Organizational Values.
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