Senior Consultant-OCM

Senior Consultant-OCM, Workforce Transformation Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.

Responsibilities include, but are not limited to:

Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services

Lead a small team of analysts and consultants

Responsible for gathering client data and providing analysis to support design of solutions

Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids Track program metrics and status Lead/facilitate client workshops to collaborate with clients and educate them through process Actively contribute your ideas to provide solutions for clients

Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology. The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:

Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization

ERP-enabled transformation programs (e.g., SAP, Oracle, People Soft, SNOW)
Major package software implementations (e.g., SFDC, MS Dynamics)
Collaboration initiatives (SharePoint or other collaboration platforms)
Digital commerce implementations/transformations

Shared services, outsourcing, and managed services programs

MA&D transformations

Responsibilities:

Independently leading client meetings or change visioning workshops

Building an OCM strategy / plan Identifying and managing stakeholders

Leading culture and leadership analysis and gap/fit/action planning

Designing and delivering communications in print, web, and talking points

Analyzing and sharing "what's changing" information about the work and organization

Managing development of training strategy and overseeing training delivery

Designing new / revised jobs and organizations

Aligning HR policies and practices with the new way of working

Facilitating business implementation readiness through a network of client business representatives

Leads substantial workstreams successfully; focuses on business impact as well results. Identifies and tracks output parameters

Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action

Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts

Adapts to the needs of diverse audiences and/or complex situations

Required Qualifications:

Bachelor’s degree or foreign equivalent required.

At least 5 years of experience in Organization Change Management Live within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices – Toronto, ON and Calgary, AB.Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.

Ability to travel 4 days a week to multiple local, state and national client locations

Strong verbal, written and interpersonal skills

Ability to effectively analyze data, interview and metrics and communicate results to management

Organized and able to work independently

Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary

Desire to work in a global delivery environment working on large complex programs

Use of all MS Office tools

Preferred Qualifications:

Graduate degree preferred;
Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields

Ability to interact at all levels of client organizations

Can lead substantial workstreams successfully; focuses on business impact as well results

Ability to build enduring relationships with Client team member

Strong executive presence with excellent written and verbal communications skills

Great listener who is humble yet confident with his/her abilities

Strategic thinker who pays attention to…