NetApp Storage & Infrastructure Support Engineer

Duration: 12 Months

Job Type: Temporary Assignment

Pay Rate: CAD $/ Hourly

Tek Wissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, Air Watch, and Microsoft.

• We are seeking an experienced Net App Storage & Infrastructure Support Engineer to provide part-time onsite support in a Cisco, Net App, and Microsoft-based enterprise environment.
• The role will focus on supporting storage, virtualization, networking, and end-user computing infrastructure to ensure high availability and performance of IT systems.
• This is an excellent opportunity for a seasoned infrastructure professional who prefers a flexible, part-time onsite engagement.

• Provide hands-on support for Net App storage systems, including monitoring, troubleshooting, and performance optimization
• Support HPE storage platforms and enterprise backup systems
• Manage and troubleshoot VMware and Citrix environments
• Support Cisco networking (switches, connectivity, basic routing & troubleshooting)
• Provide Windows Server and Microsoft infrastructure support
• Support and troubleshoot Dell desktops and laptops
• Perform incident resolution, root cause analysis, and documentation
• Coordinate with offshore and remote IT teams when required
• Perform system health checks, patching, and upgrades
• Maintain high availability and reliability of IT services

• Experience in infrastructure / systems support
• Strong hands-on experience with Net App Storage
• Experience with VMware, Citrix, and virtualized environments
• Strong knowledge of Microsoft Windows Server & Active Directory
• Experience supporting HPE Storage
• Experience with Dell laptops and desktops in an enterprise environment
• Ability to troubleshoot complex infrastructure and performance issues
• Strong documentation and communication skills

• Net App, Cisco, or VMware certifications
• Experience working in hybrid enterprise environments
• Experience with backup and disaster recovery systems

Tek Wissen® Group is an equal opportunity employer supporting workforce diversity.