Software Developer, DMS

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

This role is available to candidates across Canada and the USA. If you are located within one of our 3 Hub locations (Toronto, Calgary, or Vancouver) you will be expected to come into the office twice per week on our flexible Anchor Days.

We are hiring a user-facing, customer-obsessed Staff Software Developer to help build and scale Clio’s next-generation Document Management System (DMS) — the intelligent, secure, and highly scalable platform that will unify document workflows across Clio’s product ecosystem. This is not just file storage. This is the system that will:

• Ingest and process massive volumes of sensitive legal data
• Provide intelligent, AI-powered search and document insights
• Deliver enterprise-grade security and access controls
• Seamlessly integrate across Clio’s product suite (Manage, Grow, Work)
• Serve hundreds of thousands of legal professionals globally

As a Staff Developer in this role, you will operate as a technical leader across multiple initiatives, defining architecture, influencing roadmap decisions, and solving foundational technical challenges at scale.

The DMS team is responsible for building:

• High-scale document ingestion and storage systems
• Secure, compliant access control frameworks
• Intelligent indexing and search capabilities
• AI-powered metadata extraction and classification
• Core infrastructure that other Clio teams build upon
• You will be contributing to the central document backbone that future Clio features depend on.

• Act as a technical stakeholder across multiple large-scale initiatives
• Partner with Development Managers and Product leaders to define technical roadmaps
• Identify and resolve high-impact architectural “big rocks” that unlock product opportunities
• Drive system design discussions and influence cross-team technical decisions
• Ensure long-term scalability, reliability, and performance of core systems

• Design distributed systems that handle high volumes of sensitive legal data
• Build scalable services supporting AI-powered search and intelligent document processing
• Simplify and evolve coding patterns, abstractions, and interfaces
• Recognize when pragmatic solutions are superior to complex ones
• Write high-quality, well-tested code
• Review and provide feedback on code across teams
• Raise engineering standards and improve development practices
• Contribute to architectural documentation and technical design artifacts

• Mentor senior and intermediate developers
• Provide constructive technical feedback
• Promote strong collaboration across distributed teams
• Influence technical direction beyond your immediate team

• Customer-obsessed mindset
• Significant experience building and scaling web applications (Ruby on Rails preferred but not required)
• Deep experience designing distributed systems and scalable architectures
• Proven success operating at Staff-level scope: cross-team influence, long-term technical strategy, architectural ownership
• Experience building large-scale SaaS platforms
• Demonstrated mentorship and technical leadership within Agile environments
• Ability to learn new technologies quickly and thrive in a dynamic, distributed organization
• Excellent communication skills and the ability to build trusted technical partnerships

This is a new role.

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week
• Flexible…