Software Developer, DMS

Position: Staff Software Developer, DMS
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary   This role is available to candidates across Canada and the USA. If you are located within one of our 3 Hub locations (Toronto, Calgary, or Vancouver) you will be expected to come into the office twice per week on our flexible Anchor Days.
We are hiring a user-facing, customer-obsessed  Staff Software Developer  to help build and scale Clio’s next-generation  Document Management System (DMS)  — the intelligent, secure, and highly scalable platform that will unify document workflows across Clio’s product ecosystem. This is not just file storage. This is the system that will:
Ingest and process massive volumes of sensitive legal data
Provide intelligent, AI-powered search and document insights
Deliver enterprise-grade security and access controls
Seamlessly integrate across Clio’s product suite (Manage, Grow, Work)
Serve hundreds of thousands of legal professionals globally
As a Staff Developer in this role, you will operate as a technical leader across multiple initiatives, defining architecture, influencing roadmap decisions, and solving foundational technical challenges t Your Team Does   The DMS team is responsible for building:
High-scale document ingestion and storage systems
Secure, compliant access control frameworks
Intelligent indexing and search capabilities
AI-powered metadata extraction and classification
Core infrastructure that other Clio teams build upon
You will be contributing to the central document backbone that future Clio features depend on.
What You’ll Do   Technical Leadership     Act as a technical stakeholder across multiple large-scale initiatives
Partner with Development Managers and Product leaders to define technical roadmaps
Identify and resolve high-impact architectural “big rocks” that unlock product opportunities
Drive system design discussions and influence cross-team technical decisions
Ensure long-term scalability, reliability, and performance of core systems
System Design & Architecture     Design distributed systems that handle high volumes of sensitive legal data
Build scalable services supporting AI-powered search and intelligent document processing
Simplify and evolve coding patterns, abstractions, and interfaces
Recognize when pragmatic solutions are superior to complex ones
Write high-quality, well-tested code
Review and provide feedback on code across teams
Raise engineering standards and improve development practices
Contribute to architectural documentation and technical design artifacts
Mentorship & Influence     Mentor senior and intermediate developers
Provide constructive technical feedback
Promote strong collaboration across distributed teams
Influence technical direction beyond your immediate team
What You Bring     Customer-obsessed mindset
Significant experience building and scaling web applications (Ruby on Rails preferred but not required)
Deep experience designing distributed systems and scalable architectures
Proven success operating at Staff-level scope: cross-team influence, long-term technical strategy, architectural ownership
Experience building large-scale SaaS platforms
Demonstrated mentorship and technical leadership within Agile environments
Ability to learn new technologies quickly and thrive in a dynamic, distributed organization
Excellent communication skills and the ability to build trusted technical partnerships
This is a new role.
What you will find here   Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include     Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office…