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Job Description & How to Apply Below
A financial technology company is seeking a Director, Customer Operations in Calgary, Alberta. This key leadership role involves transforming customer interactions into strategic insights and optimizing a 24/7 support operation. The ideal candidate has over 10 years in customer operations, particularly in high-stakes environments. They will engage with cross-functional teams and oversee technology ecosystems to enhance customer experiences. The position offers a competitive salary range of $150,000 - $190,000 CAD and a range of employee benefits.
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