Manager, Enterprise Business
Overview
Job Level: IT D7
Date Posted: January 5, 2026
Closing Date: February 22, 2026
Job Type: Full-time Permanent
Category: Internal/External Opportunities
Powering a bright future starts with you! At Alta Link, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day.
We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at Alta Link can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.
Oh, and, what do we do? We power Alberta! Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every Alta Linker contributes to keeping the lights on.
Want to join our team? We're excited to share that we are hiring a Manager, Enterprise Business Applications.
Reporting to the Director, Application Support & Operations, the Manager, Enterprise Business Applications will lead a diverse team of IT professionals and managed services providers in building and maintaining Alta Link's corporate applications, Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM) solutions, and Geographic Information System (GIS) environments and practices. The Manager, Enterprise Business Applications will ensure efficient operations following the Information Technology Infrastructure Library (ITIL) services delivery model within Alta Link's application pillars which include SAP (ECC
6), Bentley Project Wise, ESRI GIS, and additional applications used within Alta Link in its capacity as a Transmission Facility Owner (TFO). This team is critical in leading the organization in achieving strategic business initiatives through the use of Information Technology.
You will be a leader in the Security & Information Services (S&IS) team at Alta Link and will lead through collaboration with the business and IT teams to formulate business strategy, prioritize resource load, provide direction on capital projects, and ensure expert support and ITIL practices operate effectively to support and optimize Alta Link's application pillars. This will be accomplished through a consultative approach which delivers a clear and concise business roadmap, establishes and improves key application metrics, and supports business process design through the use of application tools.
A successful leader in this role will also be able to coach and mentor their key and other key organizational leaders in identifying and building business capability requirements into system projects, working with the S&IS teams to provide leadership on implementation and support plans and ensure solutions align with Enterprise Architecture strategies and corporate objectives.
- Lead teams of application support analysts, developers, and functional analysts to sustain and enhance Alta Link's corporate application landscape, including driving new product solutions and ensuring effective operational support is established and maintained
- Oversee and participate in daily operational activities to address incidents, service requests, and ensure deliverables are met, utilizing established measures to quantify and improve performance
- Mature and enhance Alta Link's ITIL service delivery model, leading and participating in initiatives to improve IT services, in collaboration with IT leaders, business stakeholders, and managed service providers
- Partner with IT and business stakeholders—including business units, project leads, and external partners—to fully understand challenges and needs, gather high-impact requirements, and develop them into value-adding programs and projects
- Identify and proactively pursue opportunities for continuous improvement and increased efficiency, and guide teams to implement enhancements, simplify processes, automate, and optimize operations
- Create financial and resource plans that accomplish organizational and departmental objectives, and participate in contract negotiations, including managing software licenses and usage models
- Participate in steering committee meetings and collaborate with stakeholders to ensure projects receive support and organizational visibility
- Conduct post-implementation reviews to ensure projected business benefits are achieved, document lessons learned
- Monitor, review, and assess evolving and new technologies, recommending system improvements and enhancements to add value to Alta Link's operations and business…
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