AI​/IT Enablement Manager

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Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast.

If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

At Rogers, we’re driving bold transformation across IT and AI—and change enablement is the key to making it real. We’re looking for a strategic leader and change champion who can guide our organization through complex technology shifts with confidence, clarity, and engagement. If you excel at organizational change management (OCM), executive communications, and building readiness for enterprise programs, this role is your opportunity to lead change at scale.

What you'll do:

As the AI/IT Change Enablement Manager, you will lead OCM and transformation communications across IT modernization and AI enablement programs. Your mission: ensure readiness, adoption, and stakeholder confidence through structured change strategies, executive messaging, and coordinated engagement. You’ll be the bridge between technology and people—helping employees embrace innovation while maintaining trust and alignment.

What you'll do:

• Lead OCM across IT and AI initiatives, including impact assessments, stakeholder mapping, and readiness tracking.
• reate and execute change and communications plans for multi-track programs (infrastructure, applications, AI enablement).
• Build and enable a champions network within IT operations and key business units to cascade messages.

Communications & Engagement

• Produce executive briefings, service updates, and board-ready materials for major programs.
• Ensure consistent messaging across operating companies, internal communications, and leadership meetings.
• Plan and deliver workshops, roadshows, and readiness programs to build awareness and confidence.
• Proactively develop and maintain starter kits and enablement resources for stakeholders and internal IT.

Measurement & Continuous Improvement

• Help set, monitor, and report on communication, engagement, and change KPIs.
• Maintain feedback loops to continuously improve adoption and engagement strategies.

Governance & Representation

• Represent IT and AI transformation in strategic networks; bring back best practices and trends.
• Act as single intake for vendor-led events and external partnerships.

Creative & Visual Support

• Develop graphic design and visual assets to enhance communications and engagement campaigns.

What you bring:

• 5+ years in organizational change management, transformation communications, or enterprise technology programs.
• Strong understanding of IT modernization and AI concepts.
• Proven ability to manage complex, multi-track programs and cross-functional stakeholders.
• Exceptional written and verbal communication skills; ability to influence at all levels.

Preferred Skills

• Certification in Change Management is an asset.
• Experience with enterprise collaboration tools (Microsoft Viva, Teams, SharePoint).
• Graphic design and visual storytelling experience.
• Analytical skills for tracking KPIs and driving continuous improvement.

Why Join Us?

• Lead high-impact transformation programs shaping the future of technology at Rogers.
• Work in a strategic, collaborative environment with visibility across leadership and enterprise initiatives.
• Access career development programs, flexible work arrangements, and opportunities to influence change at scale.

What’s in it for you:

• Lead high-impact transformation programs shaping the future of technology at Rogers.
• Work in a strategic, collaborative environment with visibility across leadership and enterprise initiatives.
• Access career development programs, flexible work arrangements, and opportunities to influence change at scale.
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive…