L1 NOC Engineer
Job in
Calgary, Alberta, T3S, Canada
Listing for:
NSC Global
Full Time
position
Listed on 2026-02-26
Job specializations:
-
IT/Tech
Network Engineer, Network Administrator
Job Description & How to Apply Below
Responsibilities
Work within a remote team Responsibility for day-to-day operations of the TCE environments located in Calgary, Houston, Charleston West Virginia, and field locations through USA, Canada, and Mexico.Monitor the network events using the network monitoring and management toolsCorrelate events to identify root cause.Escalate to higher level teams as needed.Facilitate vendor coordination for circuit troubleshooting.Facilitate requests for network changes for WAN circuits, on premise data center network changes, routers, switches, VPN’s.Support implementation and configuration of new network environments for TCE projectsAssist in troubleshooting efforts for infrastructure issues within the TCE Network estateAssist with procurement, tracking, and distribution of Network HardwareHands on troubleshootingAssist other teams with troubleshooting at various different levels.Update CMDB with accurate CI informationProvide Network related reports as requested.Interact with WAN vendors to ensure resolution of issues, SLA compliance, and maintenance.Comply with all SLAs associated with the TCE Data NetworkQualifications
Qualifications:
Education:
Diploma in Computer Science certification completed or ongoing.Work Experience:
One year in networking technologies and operationsBasic Knowledge of DC Network equipmentBasic Knowledge of LAN Network equipmentBasic Knowledge of WAN network equipmentWork Requirements:
Position based at Calgary TCE location.Knowledge and Skill Requirements:
Some Understanding of networking infrastructure (routers, switches)Exposure to VoIP solutions and capabilitiesEfficient problem-solving skills.Some Understanding of Network tools, Solarwinds, What’s Up Gold, Net Scout etc.Good Understanding of WAN technologiesPractical Understanding of Cisco technologies and uses.
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