Cybersecurity Generalist Manager

Line of Service
Advisory

Industry/Sector
Technology

Specialism
Cybersecurity & Privacy

Management Level
Manager

Job Description & Summary

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

Meaningful work you’ll be part of

As a Cybersecurity Generalist Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Account Leadership. Anticipating, identifying and framing up client needs and positioning PwC’s services to meet these needs and solve our clients’ most important problems (be out ahead of our clients). This may integrate resources, processes, and various technical combinations.
• Build trusted Relationships. Identify the important client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and understand client cultures and dynamics that influence how PwC engages successfully.
• Establish and communicate PwC's strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients.
• Maintain an informed opinion about our client's best strategic direction for their security program. Develop a "first to support" client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients.
• Related to business development, you must build relationships in the market. Draw from your existing client relationships to identify and win business opportunities.
• Develop highly differentiated PwC cybersecurity service solutions to solve client problems and work with PwC’s competency leads (e.g. Data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR etc.) to showcase PwC’s skills, solutions, and differentiated processes.
• Related with project delivery, most build client engagement. Work with PwC and client teams to successfully achieve the desired outcomes as described in the SoW. Be confident about communicating expectations with clients, and any deviations that may affect the outcome of the engagement.
• Passionately pursue "PwC-Quality" experiences and deliverables and maintain a meticulous understanding of your project financials, team consumption of hours, expenses, and run rates to bring projects on budget and profitable.
• Bring projects before the deadline by anticipating situations that would cause delays. Anticipate potential situations that could cause program risks to occur.
• Related to team leadership, you must set performance goals and expectations by level and hold them accountable to achieve performance goals and expectations.
• Coaching PwC team members to build their knowledge and skills.
• Designing the ideal practice to help team members be successful and conduct retention strategies for the practice.

Experiences and skills you’ll use to solve

• Strong client service experience with the ability to ‘read the room’ and manage a range of stakeholders successfully. Also, being able to understand how to achieve high client satisfaction.
• Interpersonal skills and proven commitment to collaboration and teamwork; proficient written and oral communication skills, including experience presenting in a business context.
• Developing consulting methodologies and frameworks.
• Strong interpersonal and communication skills to manage client relationships.
• Understanding industry frameworks and regulatory guidelines such as NIST CSF and OSFI B-13, and experience applying those in a business environment.
• Experience with…