Dynamics 365 F&O Technical Architect - Operational

Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest.

At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!
Are you a Dynamics 365 F&O Expert? We are looking for a professional and engaging Dynamics 365 F&O Technical
Architect for our Data & Dynamics team located in Calgary, Edmonton, Toronto or Vancouver! Utilizing your deep and expert knowledge of Finance & Operations processes you understand client requirements through strong business and technical consulting skills and are well versed in optimizing Dynamics 365 implementations. You favor Change Management over Customization and are able to influence customers accordingly. You will work directly with Sales and Delivery leaders to support solution demos, design, and quotes

A Day in the Life:

Designs, architect and implements solutions with Dynamics 365 Customer Engagement modules and ensure designs/implementation meet client requirements

Analyze complex requirements and develop IT strategies and multi-technology solutions that are aligned with industry-accepted best practices

Create relevant documentation as required including conceptual design, logical and physical designs, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information

Develop and implement solutions for the D365 Finance & Operations portfolio leveraging core Dynamics functionality along with Azure PaaS technologies and the Power Platform

Provide the highest level of technical support within the support team, responsible for analyzing, troubleshooting, and resolving the most complex application and integration issues

Collaborate with business users, Tier 1/2 support teams, developers, and Microsoft to ensure system stability and performance across the enterprise

Serve as the final escalation point for all functional and technical issues in D365 F&O

Diagnose and resolve complex system, configuration, and integration issues, including performance bottlenecks and data inconsistencies

Work closely with development teams to identify and resolve defects, implement patches, and support new releases

Analyze root causes and implement long-term solutions to prevent recurrence

Collaborate with Microsoft support (Premier/Unified) to escalate and manage critical issues (Fast Track, LCS)

Perform system health checks, environment refreshes, and monitoring tasks

Support code deployments, hotfixes, and service updates following the ALM process

Participate in regression testing, UAT, and post-deployment validation

What You Bring:

5+ years of industry experience working with Dynamics 365 F&O

Proven expertise with multiple products in the D365 Unified Operations portfolio including:

Financials & Accounting

Budgeting

Project Management

Distribution

Transportation

Manufacturing

Cost Accounting

Procurement

Sales Orders

Retail

3+ years of expertise with Dataverse and the Power Platform

3+ years’ experience with integrations/APIs

Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations

Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions)

What Makes You Extra Awesome:

Post-secondary education

Designations such as Dynamics 365 Customer Service Functional Consultant Associate, Power Platform Developer, Scrum, and Prosci

Why Work at Long View?

Great people and culture

Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities

Interesting work – Be part of exciting projects while accessing all the latest technologies

Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

$106,000 - $120,000 a year Expected salary range $106,000 to $120,000 plus 15% Variable earnings