Mid-Senior IT Professional

Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, Dev Ops, and technical project delivery.

These roles are designed for mid- to senior-level professionals who are ready to lead initiatives, improve service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT.

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimize secure, scalable environments (on-premises, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardization to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., privacy and security controls, audit support, regulated environments)
• Mentor junior colleagues and contribute to technical standards, governance, and best practices

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience)
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, Dev Ops, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
• Cloud: AWS, Azure, and/or Google Cloud
• Identity and access:
  Active Directory/Entra  (Azure AD), SSO/MFA, RBAC
• ITSM:
  Service Now, Jira Service Management, or similar
• Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
• Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
• Automation/scripting:
  Power Shell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal);
  French is an asset for some roles/regions
• Eligibility to work in Canada and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• RPP - Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid Time Off Benefits
• Training & Development