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Job Description & How to Apply Below
- Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience:
1 year to less than 2 years Work setting - Computer hardware or software retailer/wholesaler Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service Support for newcomers and refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Work Term:
Permanent - Work Language:
English - Hours:
35 to 40 hours per week
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