Senior Workday Systems Specialist

Job Summary

We have an exciting opportunity to join our HRIS team as a Senior Workday Systems Specialist, as we build a COE to support us in our Workday journey. We are live in the following Workday HR modules: HCM, Benefits, Time Tracking, Absence, Payroll, Recruitment, and Learning!

This position will be the technical expert and lead for their assigned modules, responsible for full-cycle solutions. This role will partner with HR and key business stakeholders to support operational items that arise in the current configuration, leading new functionality/enhancements, and supporting the integration of future acquisitions into the Workday ecosystem.

• Own configuration for their assigned modules while ensuring collaborative solutioning for configuration changes that have impacts to other modules. Ownership is full cycle: design, delivery, configuration, testing, documentation, and support.
• Responsible for all escalated inquires/issues for their assigned modules as well as leading new functionality/enhancements.
• Support the integration of new acquisitions into the Workday ecosystem, assessing impacted areas within assigned modules and performing any required configuration changes/updates from end to end.
• Partner with key stakeholders to proactively analyze business requirements and translate them into effective and efficient configuration solutions, while communicating system capabilities and/or limitations to increase the impact of Workday and support communication of changes/enhancements to the business.
• Maintain strong documentation – design/configuration changes, process documentation, annual year end system maintenance/set-up requirements, etc.
• Support the semi-annual release process with regression testing, reviewing both new automatically available functionality as well new functionality requiring configuration for consideration for our roadmap, assessing any potential impacts to the current ecosystem, implementing any configuration changes required, and determining any communication needs to ensure seamless transitions.
• Utilize the ticketing/tracking tool as the central repository for all defects/changes requests from the business/key stakeholders.
• Continually assess current configuration for opportunities to streamline processes, simplify configuration, reduce non-value-added activities, and reduce manual work arounds.
• Provide mentorship to more junior HRIS team members and support a culture of learning to support development and provide for coverage/back-up.
• Foster knowledge sharing and skill enhancement to key functional HR/Payroll team members and key stakeholders in the business to increase their knowledge/comfort level in Workday and support the self-service functionality Workday provides.
• Actively leverage Workday Community for continued learning/development, support with creative solutioning, input into brainstorms/feedback for future enhancements, etc.

• Bachelor’s degree in commerce, Business Administration, Computer Science or a related field.
• 2+ years of Workday configuration experience with advanced to expert knowledge in one or more of our implemented modules.
• Ability to partner/consult with key stakeholders to work collaboratively with them from the identification of the issue/request all the way through to the communication/support.
• Demonstrated abilities using analytical thinking, problem solving skills and root cause analysis in identifying issues and providing solutions, as well as the ability to translate comprehensive knowledge of HRIS/Workday and its back-end technologies into successful easily understood solutions.
• Technical aptitude for HR systems functionality and a strong understanding of the interdependencies within the Workday ecosystem.
• Extensive knowledge of Microsoft Office, particularly MS Excel, including advanced formulas, Pivot Tables, exports/imports, etc.
• Excellent interpersonal, verbal and written communication skills, including the ability to explain technical concepts and technologies to all levels of the organization.
• Impeccable attention to detail to help maintain our Workday architecture, processes, security, and data integrity.
• Abi…