Bellperson

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Bellperson. Inspire and create the grandest experience for our guest, clients and colleagues every day. Create cutting edge and high dishes for our food and beverage outlets and banquets. Create for yourself a career and develop within a world class hotel operation.

The Bellperson will represent Fairmont Palliser by providing excellent guest service and will achieve this by having a complete knowledge of all aspects of the position. This position will be of interest to those who will quickly make a difference to service levels by demonstrating a relentless desire to exceed guest expectations. Reporting to the Chief Concierge.

• Demonstrate excellent guest service and encourage positive employee relations
• Accountable for remaining productive and efficient while ensuring the highest level of guest satisfaction
• Excellent knowledge and adherence of Fairmont standards
• Answer guest inquiries regarding Calgary and the hotel services and facilities
• Assist guests with all luggage needs
• Ensure the arrival and departure of all tours is a seamless process and competed in a timely, efficient manner
• Assist door persons with valet services when required
• Responsible for appearance of the hotel lobby to ensure a warm and welcoming guest experience
• Communicate with next shift to ensure smooth transition and completion of duties
• Adherence to all Health & Safety responsibilities as it pertains to hotel emergencies, fire alarms, accidents and security
• To relieve Night Bellperson when required
• Assist guests with Boulevard Level Services

• Must provide a Drivers Abstract and Class 5 Driver’s License, and have the ability to drive standard transmission
• Previous Guest Services experience preferred
• Must be in excellent physical condition and able to lift very heavy items up to 50lbs.
• Current First Aid and CPR preferred
• Knowledge of hotel services and Calgary an asset
• Willing toworknight shifts
• Post Secondary education in hospitality an asset
• Must have a passion for the delivery of outstanding guest service
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays,
discounted stays across Fairmont &…