Front desk manager

Overview Languages

English

• Secondary (high) school graduation certificate

3 years to less than 5 years

Work must be completed at the physical location. There is no option to work remotely.

• Hotel, motel, resort

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

• Staff in various areas of responsibility

• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Team player

• Health care plan