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Front Desk Operations Lead Guest Experience

Job in Lake Louise, Calgary, Alberta, T3S, Canada
Listing for: The Fairmont Jasper Park Lodge
Full Time position
Listed on 2026-03-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Front Desk Operations Lead for Exceptional Guest Experience
Location: Lake Louise

A luxury mountain resort in Alberta is seeking a Front Office Manager to oversee all Front Desk operations and ensure exceptional guest experiences. The ideal candidate should have previous experience in Front Desk roles, strong leadership skills, and be proficient in Opera PMS. Responsibilities include managing staff, resolving customer issues, and developing strategies for guest satisfaction. The position also requires a passion for customer service and the ability to work under pressure.
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