Receptionist, Healthcare

Position Status:

Temporary (12-18 Months) Full-Time

EFW Radiology is currently seeking a Receptionist to join our team and contribute to our mission of providing exceptional patient care!

EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

• Compassion:
  Treat everyone with care, kindness, and respect.
• Trust:
  Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
• Meaning:
  Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

EFW Receptionists are responsible for completing the patient registration process efficiently and effectively providing an exceptional patient experience to all patients entering an EFW site.

Clinic Support Supervisor

• Warmly greets patients and visitors, creating a positive first impression.
• Monitors patient waiting room dynamics, ensuring timely communication about wait times and relevant information.
• Adheres to privacy policies, safeguarding personal and health information.
• Efficiently completes patient registration, recording accurate personal details.
• Maintains patient records in the RIS system.
• Responds professionally to patient inquiries in person or over the phone.
• Schedules follow-up appointments as needed.
• Coordinates workflow for technical staff.
• Manages clinic equipment and supplies.
• Undertakes additional duties as assigned.

• Completion of Medical Office Assistant Diploma Program preferred.
• Previous healthcare environment experience is an asset.
• Compassionate patient care and conflict resolution skills.
• Excellent communication and listening skills.
• Motivated self-starter, both independent and team-oriented.
• Strong organizational and multitasking abilities.
• Accurate work in a busy reception setting.
• Effective time management.
• Attention to detail in an open waiting room.
• Quickly learn and use computer programs .

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;

• Professional Development Programs and Continued Education Support
• Extended Health, Dental & Wellness Benefits
• Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
• Flexible Work Arrangements
• Matching RRSP Group Savings Plan
• Employee and Family Assistance Programs
• Onsite and Subsidized Parking
• Subspecialty Training Opportunities
• Volunteer Opportunities with Community Partners

Clinic Rotations including daytime, evening, and/or Saturday shifts as required.

EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

If you are dedicated to quality patient care and want to join our team of dynamic healthcare professionals please submit your application by HERE.

We thank all applicants for their interest! Only candidates selected for an interview will be contacted.