Clinical Specialist Alberta

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Job Description

The Clinical Specialist (CS) offers 1:1 in-clinic facilitation and group-based facilitation in an appropriate setting, tailored to educational need and aligned to the injector’s AMI Educational Journey.

This role will cover, Southern Alberta and Manitoba

• Guides patient and facial assessment aligned to the MD Codes™ and any other relevant Facilitation Program. The CS will also cover related anatomy, ageing and aseptic non-touch technique (ANTT) plus the implementation of injection techniques covered within the relevant AMI Curriculum undertaken. Experienced in consultative patient facilitation, they assess educational need aiming to fill knowledge and skills gaps. Taking the theory learned from the AMI educational programs, they support implementation into practice in the clinical setting on completion of relevant and/or required AMI content.
  
  Educational needs will be specific to the individual and based on mutually agreed knowledge/skills gaps. This needs assessment determines the individualized facilitation pathway for each HCP.
• Facilitates learning using approved AMI, and locally relevant, educational materials with an aim to support a standardized, repeatable methodology for patient assessment and treatment planning and for injection procedures related to Allergan Aesthetics brands.
• Supports the in-field execution of Continuing Medical Education programs for BOTOX Cosmetic®/ Juvederm/ Skin Vive and any promoted products in the Allergan portfolio that are part of the current Plan of Action (POA). This involves Faculty/Speaker briefings and providing on-site expert product knowledge and approved training techniques, as required.
• Utilizes in-services, programs, rounds, training videos, conventions, and symposia to expand awareness and acceptance of promoted product portfolio.
• Provides expert product knowledge to Customers and AMI Faculty members and appropriately respond to questions, probing to ensure customers have a thorough understanding of our treatments
• Responsible for assisting management with the training needs of the sales team where required.
• Utilizes AA Customer Relationship Management system to track target lists, log training activities and track educational journeys of injectors. Submits timely reports to CS Manager aligned to achievement of POA goals.
• Communicates effectively with other Clinical Specialists/TM’s nationally to establish priority accounts and travel requirements. Prepares and submits on a timely basis all reports requested by management

Must Have:

• University degree in a clinically based subject specifically medicine or nursing.
• Registered Nurse, Nurse Practitioner or Medical license in good standing with their Provincial college.
• Ability to drive a motor vehicle with a valid driver’s license.
• Demonstrated expertise working in a clinical capacity as a RN or NP for minimum of 5 years within a hospital or clinic setting.
• Excellent communication skills, proficiency in English language both oral and written.

Preferred
:

• Experience with in a clinical education role within the pharmaceutical and/or medical device industry and ideally in aesthetics.
• Previous injector experience welcomed.
• Experienced in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions.
• Ability to communicate scientific data and clinical coaching instructions with clarity and confidence, to HCPs from any specialty including Dermatology & Plastic Surgery.
• Strong organization skills to prioritize multiple simultaneous demands on time and schedule.
• Strong collaboration with other field-based Allergan Aesthetics stakeholders including Sales and Medical Affairs, along with fellow Clinical Specialist Team members.
• Delivering impactful presentations to groups in 1:1 facilitation, small and large group settings.
• Ability to operate proactively & independently within the guidelines & policies of Allergan Aesthetics with minimal supervision.
• Metrics-driven mindset with experience of tracking activity in a CRM tool.
• Intermediate skills in Microsoft Word, Excel,…