Customer Success Manager

20.00 - 22.00 DOE - Full Time - MUST HAVE MEDI-CAL BILLING EXPERIENCE

Generations Healthcare is in search of a Medi-Cal Biller to join our team. Our skilled nursing and rehabilitation facilities have an outstanding reputation in the healthcare industry with an excellent rating for quality patient care. We are committed to providing kind, competent, and compassionate services to those entrusted to our care and an enjoyable work environment for our staff. If you are passionate about helping residents meet their full potential, then this is the right place for you.

The ideal candidate should have a minimum of 1 year verified experience in Medi-Cal billing in a SNF, in addition to billing systems in a Skilled Nursing Facility or Hospital. Proficient in Medi-Cal applicant process, TARS, A/R Collection, excellent follow up with claims, along with private collection (share of cost). In addition to data entry, business phone etiquette experience and a committed work ethic can-do attitude.

We offer a competitive compensation package, healthcare benefits and excellent career growth opportunities. Health Benefits for full-time employees offered on the 1st of the month following the hire date.

Qualifications:

• High School diploma or GED equivalent.
• Medi-Cal Billing experience 1 year or less.
• Must have at least one (1) years’ experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Must be knowledgeable of administrative practices and procedures.
• Must be able to follow written and oral instructions.
• Must be able to effectively use a 10-key calculator and have working knowledge of computers, Input/output/retrieval data, etc.
• This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families.

It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.

We invite you to make a difference in the lives of others and our residents, who represent a Lifetime of Memories, a Lifetime of Care, and a Lifetime of Love.

More detailed information, including a virtual 360 tour of the facility, can be viewed at  .

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws.

The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.