School Bookings Coordinator

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child‑care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community.

This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

School Bookings Coordinator

Shane Homes YMCA at Rocky Ridge

Salary: $41,495.00/year - $46,106.00/year

Start Date:

Immediately

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

• Complimentary YMCA Calgary membership including a linked membership for dependent children;
• Comprehensive health and dental benefits. Premiums paid in full by the Association;
• Pension or student loan repayment plan with specified contribution matched by the Association;
• Anniversary flex day and gifts given to celebrate each year of employment;
• Program discounts;
• Ongoing leadership development and opportunities;
• Leadership award opportunities;
• Scholarship opportunities;
• Paid recertification and training.

At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following:

• Minimum of 1 year of experience in accounting procedures and office administration
• Competent computer skills including Word and Excel and ability to learn new systems quickly
• Excellent communication and problem‑solving skills
• Able to multi‑task and demonstrate strong time‑management skills
• Current Standard First Aid with CPR‑C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations:
  Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John’s Ambulance and/or Canadian Ski Patrol.
• Evidence of a clear Police Information Check and Vulnerable Sector Search
• Three professional reference

Duties &

Responsibilities include:

• Selling facility spaces for school bookings, facilitating booking processes (market/sell, accept bookings, communications, invoicing and collections)
• Assist with the review and establishment of rental rates, conflict resolution and special events criteria
• Liaise with schools and internal stakeholders
• Use conflict resolution and problem‑solving skills with user groups, space, times, facility usage, etc.
• Provide exceptional customer service by utilizing strong communication and troubleshooting skills to manage all customer inquiries, requests, and complaints
• The ability to communicate and sell YMCA services, focusing on facility bookings
• A thorough understanding of various aspects of business including strong knowledge of the facility layout, program offerings, public and all other event schedules, and emergency procedure

Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:

• Developing Self and Others:
  Developing people with a view toward present and future capacity.
• Building Purposeful Relationships:
  Relating to people authentically with their best in mind.
• Creating a Culture of Community:
  Gathering people to purpose and vision.
• Making Intentional Impact:
  Intending to make a difference every day.
• Thinking and Acting Strategically:
  Applying thoughts, words, and actions in service to the vision.
• Applying Business Acumen:
  Demonstratin…