Field Service Engineer

Join Hitachi Energy’s Grid Integration Service Solutions team and play a vital role in supporting advanced power systems across Canada. As a Field Service Engineer, you’ll be at the forefront of maintaining and optimizing high-voltage installations in both utility and industrial environments.

You’ll work with cutting-edge technologies including Substations, FACTS (Flexible AC Transmission Systems), and HVDC systems, contributing to the reliability and performance of the grid.

Upon hiring, the candidate will receive hands-on training by participating in commissioning projects and field service jobs alongside experienced members of the Service Solutions team. Once a sufficient level of competence is reached, the candidate will be expected to execute tasks autonomously, with remote support from the team.

• Serve as the first point of contact and subject matter expert for maintenance and repair of FACTS & HVDC stations/systems.
• Provide customer support via phone and on-site deployments.
• Own customer issues and collaborate with warranty project managers to resolve them efficiently.
• Offer technical guidance and mentorship to less experienced personnel, including leading customer training sessions.
• Ensure compliance with health and safety protocols during all work activities.
• Support sales efforts during site visits by promoting Hitachi Energy and identifying potential business leads.

• Bachelor’s degree in Electrical Engineering (Power Systems preferred).
• Member of a Professional Engineering association in Canada (or eligible).
• Minimum 5 years of experience in substations and industrial electrification projects.
• Strong knowledge of electrical safety, regulations, and compliance.
• Hands-on experience with substation equipment, protection relays, HV breakers, transformers, and electrical apparatus.
• Experience with computer-based control systems.
• Ability to perform under pressure in time-critical scenarios.
• Familiarity with Power Electronics, SVC, SC, or HVDC technologies is a plus.
• Knowledge of electrical standards (ANSI, CSA, IEC, etc.).
• Strong communication, leadership, initiative, and analytical skills.
• Ability to lead subcontractors and customer resources when needed.
• Organized, flexible, autonomous, and precise.
• Proficient with relevant computer tools.
• Willingness to travel extensively.

• Comprehensive group insurance (medical, dental, life and disability) and access to a telemedicine ser-vice.
• Pension plan with attractive employer contribution.
• 24/7 employee and family assistance program.

Location Calgary, Alberta, Canada;
Richmond, British Columbia, Canada

Job type Full time

Experience Experienced

Job function Engineering & Science

Contract Regular

Publication date

Reference number R0110015

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.