Academic Advising Assistant

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Job Title

Academic Advising Assistant

Job Type

Flexible

Union

MRSA

Salary Grade

Flexible / Casual Classification (Salary Grade)

SAD
01 Administrative Services (Salary Grade 12)

Hybrid Work

This position is ineligible

Position End Date

5/30/2026

Location

About this Position

The Academic Advising Assistant plays a key role in student retention, supporting new and continuing students throughout their tenure at Mount Royal University through referral to services, assisting with the explanation of policy, and the building of meaningful connections.

Working within the department of Academic Advising, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Administrative Support (50%):

Engage with student inquiries across multiple channels (email, phone, drop-in) with a focus on timely, accurate, and student-centred communication that reflects advising best practices and builds trust.

Refer students to campus supports and services (e.g., Access and Inclusion Services, Student Learning Services, Financial Aid, Wellness) to address barriers to success.

Participate in advising team meetings, institutional training, and other relevant activities to promote shared learning and collaboration.

Possess strong working knowledge of Mount Royal Systems (Google Suite, mruGradU8, Banner, etc.).

Advising and Registration Support for Students (35%):

Contribute to the consistency and quality of advising services by reviewing and enhancing student-facing tools, resources, and communication materials.

Assist students by directing them to institutional policies, procedures, and graduation requirements.

Teach students how to access and interpret key advising tools (e.g., mruGradU8, program planning guides, academic calendar, and the MRU website).

Support any events or initiatives that are hosted by Academic Advising Services.

Data Management (15%):

Assist with reporting, data collection, and documentation to support advising operations.

Maintain accurate advising notes on behalf of Academic Advisors, understanding POPA regulations and best practices for record keeping.

• High School Plus Additional Course Work

Salary: $15.00 per hour

Closing Date: March 20, 2026

A cover letter andresume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. _CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available.

Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify  and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research.

MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees.

Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan .