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Manager Customer Experience Trainee

Job in Calgary, Alberta, D3J, Canada
Listing for: TD Bank
Full Time, Apprenticeship/Internship position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Manager Customer Experience Trainee- Future Opportunities
page for more information.

Manager Customer Experience Trainee
- Future Opportunities page is loaded## Manager Customer Experience Trainee
- Future Opportunities remote type:
On Site locations:
Calgary, Alberta time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 12, 2026 (13 days left to apply) job requisition :
R 1475566
*
* Work Location:

** Calgary, Alberta, Canada
*
* Hours:

** 37.5
** Line of Business:
** Personal & Commercial Banking
** Pay Details:**-TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
*
* Job Description:

** Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience
· Sound knowledge of processes management, business and operational functions including banking solutions and concepts
· Proficiency in software tools including MS Office, and internet application
· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way
· A go-getter with strong organizational, planning and time management skills
· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment
*
* Who We Are:

** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
** Our Total Rewards Package
** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
** Additional Information:
** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and ase be advised that this job opportunity is subject to provincial regulation for employment purposes. It is…
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