Front desk agent
Job in
Canmore, Calgary, Alberta, T3S, Canada
Listed on 2026-02-28
Listing for:
Blackstone Mountain Lodge
Full Time, Apprenticeship/Internship
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
- Durée de l'emploi:
Permanent - Langue de travail:
Anglais - Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate Work setting
- Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service Type of experience
- Call centre Security and safety
- Criminal record check Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field? Employment terms options
- Evening Experience
- 1 year to less than 2 years Employment terms options
- Day Financial benefits
- Bonus
- Commission
- Gratuities
- Group insurance benefits
- Life insurance Other benefits
- Free parking available
- Learning/training paid by employer
- On-site housing options
- Other benefits
- Team building opportunities
- Travel insurance
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