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HelpDesk/Support Technical Support CRM System

Customer Success Manager: AI-Driven Adoption & Retention

Job in Calgary, Alberta, D3J, Canada
Listing for: Clio
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 65000 - 88000 CAD Yearly CAD 65000.00 88000.00 YEAR
Job Description & How to Apply Below
A global leader in legal AI technology is seeking a Customer Account Manager to join their Customer Success team in Calgary. Ideal candidates should have over 2 years of experience in account management and demonstrate a strong ability to drive product adoption and customer engagement. The role focuses on preventing churn while maximizing customer value and includes a competitive salary range from $65,000 to $88,000 CAD.

The position supports a hybrid work model, requiring in-office presence twice a week.
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