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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Guest Experience Specialist: Reservations & Spa Sales

Job in Calgary, Alberta, D3J, Canada
Listing for: Pomeroy Lodging
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 50000 CAD Yearly CAD 40000.00 50000.00 YEAR
Job Description & How to Apply Below
A leading hospitality company in Calgary is seeking a Guest Contact Center Agent to enhance exceptional guest experiences. In this role, you will handle reservations, respond to inquiries, and meet sales targets, ensuring guests receive tailored accommodations and spa services. Ideal candidates will have strong interpersonal skills and a results-driven mindset with previous experience in sales or guest service, particularly in a call center environment.

This position involves flexible shifts and working in a dynamic office setting.
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