Technician - Fairmont Banff Springs - Part-time
Job in
Banff, Calgary, Alberta, T3S, Canada
Listed on 2026-02-04
Listing for:
Disability Solutions
Part Time
position Listed on 2026-02-04
Job specializations:
-
Creative Arts/Media
Video Production, Digital Media / Production, AV Technician
Job Description & How to Apply Below
Position Overview
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Key Job Responsibilities
Equipment Operation
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor up-selling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- High School Diploma required. Associate's degree is preferred.
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Action Oriented
- Tech Savvy
- Ensures Accountability
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Physical Requirements
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:
Continuously, Frequently, Occasionally and Never.
Physical Requirements
Hours Per Day
Lifting Requirements
Frequency
Sitting
2-3 hours
Lifting 0 - 15 lbs
* Continuously
Standing
4-5 hours
Lifting 16 - 50 lbs
* Frequently
Walking
4-5 hours
Lifting 51 - 100 lbs (2+ persons)
Occasionally
Stooping
2-3 hours
Lifting Over 100 lbs (2+ persons)
Occasionally
Crawling
2-3 hours
Kneeling
2-3 hours
Carrying Requirements
Frequency
Bending
2-3 hours
Carrying 0 - 15 lbs
* Continuously
Reaching (above your head)
2-3 hours
Carrying 16 - 50 lbs
* Frequently
Climbing
0-1 hours
Carrying 51 - 100 lbs (2+ persons)
Occasionally
Grasping
4-5 hours
Carrying Over 100 lbs
Never
Auditory/Visual Requirements
Frequency
Pushing/Pulling Requirements
Frequency
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs
* Continuously
Distance Vision
Continuously
Pushing/Pulling 16 - 50 lbs
* Frequently
Color Vision
Frequently
Pushing/Pulling 51 - 100 lbs
* Frequently
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Occasionally
Depth Perception
Frequently
* Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to…
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