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Senior Manager - Supplier Management

Job in Calgary, Alberta, T3S, Canada
Listing for: WestJet
Full Time position
Listed on 2026-03-07
Job specializations:
  • Business
    Business Management, Business Analyst
  • Management
    Business Management, Business Analyst
Job Description & How to Apply Below
Position: Senior Manager - Supplier Performance Management
Why West Jet:

Every West Jet journey has the potential to enrich lives; a career with us is no exception.

West Jet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of the role:

We’re looking for a senior leader to design, launch, and lead a best‑in‑class Supplier Performance Management (SPM) program. Reporting to the Director
- Procurement Proces & Strategy, you’ll build the framework, drive supplier accountability, and create measurable business value through enhanced performance, risk mitigation, and aligned supplier partnerships. You’ll ensure West Jet speaks with one clear and consistent voice to our most critical suppliers.

Key deliverables include:

  • Develop and lead West Jet’s SPM framework — defining objectives, governance, metrics, and scorecards that translate performance data into actionable results.
  • Deliver measurable value, achieving multi-million dollar savings and efficiency targets tied to corporate goals.
  • Lead executive level supplier relationships and performance reviews, ensuring alignment to contracts, service levels, and improvement plans.
  • Drive Supplier Improvement & Development Programs to strengthen performance and innovation in key categories.
  • Identify and mitigate supplier and supply chain risks to ensure resilience and business continuity.
  • Own and continuously improve supplier scorecards, value creation tracking, and supporting tools and processes.
  • Coach and mentor a high performing team to elevate stakeholder engagement, collaboration, and professional capability.
  • Champion “One West Jet Voice”, fostering cross functional alignment to maximize value, leverage, and brand consistency with strategic suppliers.

Experience and qualifications:

  • 12+ years of experience in supplier performance management, SRM, category management, or strategic procurement.
  • Post secondary or graduate education in Supply Chain Management, Business Administration, Engineering or related field.
  • Track record and proven success implementing SPM or SRM programs, leading supplier reviews, and delivering outsized and measurable performance improvements.
  • Outstanding leadership, communication, and influence skills — adept at managing change and engaging executive and operational stakeholders.
  • Experience with S2P and ERP systems, performance analytics, and supplier governance tools.
  • Background in aviation preferred, particularly in technical operations or services procurement.

The benefits of being a West Jetter:

West Jet provides all West Jetters with a competitive total rewards package. On top of that, we offer:

  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs
Position Requirements
10+ Years work experience
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