Credit & Collections Specialist

Bunzl CH - Calgary
Bunzl Cleaning & Hygiene - Calgary
2316 Portland Street SE
Calgary, AB , CAN

The Credit & Collections Specialist is responsible for the effective administration of the Company’s Credit Policy and has a direct impact on corporate profitability. The ideal candidate possesses strong verbal and written communication skills; demonstrates attention to detail and accuracy when conducting investigations. Success in this role is driven by a combination of providing excellent customer service, proactive contribution to the team and Company’s short and long-term goals.

If you are this individual, who is committed to professionalism, integrity and who thrives in a fast paced, transparent environment – we have a great opportunity for you!

* Salary - 46,000k*

• Collections, dispute resolution, order release, and credit investigations.
• Contact customers to secure payment, follow up on overdue balances, and resolve issues.
• Maintain detailed documentation of collection actions taken.
• Manage portfolio assigned, reduce DSO and past dues, and provide updates to management.
• Review and release blocked orders throughout the day, determine appropriate parameters to facilitate credit approvals while mitigating credit risks.
• Work with various departments within the business to resolve customer issues relating to initial booking of orders, delivery of goods/services, and fulfillment of projects. This requires in-depth knowledge of cross functional units and processes.
• Reconcile customer accounts.
• Establish and maintain effective working relationships with both internal and external customers.

• Minimum 1-3 years continuous experience in comparable role in a B2B distribution environment.
• Intermediate Excel and Office 365 proficiency recommended.
• CCP or equivalent Business Diploma considered an asset.
• Familiarity with Sidetrade interface considered an asset.
• Bilingual in French considered an asset.

Bunzl Canada Inc. ( ) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified
Great Place to Work ® . We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE
100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find
Unlimited Potential… Your Career - - Our Future!

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.