RevOps Account Manager

REVOPS ACCOUNT MANAGER MISSION

You are the connective tissue between Everbrave’s clients, their revenue systems, and our delivery team. As Rev Ops Account Manager, you own the success of Hub Spot-centric client engagements from onboarding through adoption, optimization, and expansion.

While Hub Spot is our primary CRM platform as a Platinum Partner, this role is first and foremost a Revenue Operations and Business Technology Leader – responsible for designing scalable systems that align sales, marketing, service, and data to drive measurable growth.

Your mandate is to translate business goals into scalable revenue architecture while protecting Everbrave’s margin, utilization, and long‑term account value. This is a senior, client‑facing role that blends strategy, systems thinking, and hands‑on execution. You lead complex implementations without becoming the bottleneck and ensure Hub Spot delivers measurable business outcomes.

Success in this role is defined by Hub Spot and Rev Ops engagements that are clearly designed, confidently delivered, and meaningfully adopted. Clients understand why their systems are built the way they are and trust the architecture supporting their revenue operations. Onboardings reach value faster, implementations remain clean and scalable, and teams across marketing, sales, and service use Hub Spot consistently and correctly to make better decisions.

Internally, the Growth Team executes with clarity and confidence, delivery is more predictable, and senior leaders are no longer the default escalation point for complex Rev Ops decisions. Over time, this role contributes to stronger client retention, expansion opportunities, healthier margins, and a Hub Spot practice that can scale without relying on individual heroics.

You have a deep understanding of Revenue Operations and business systems architecture. You are fluent in how revenue flows through an organization – from lead to opportunity to closed revenue to retention – and can design systems that are technically sound, scalable, and grounded in how teams actually operate day to day.

You bring expertise in CRM and business technology ecosystems. Hub Spot experience is essential, but broader exposure to platforms such as Salesforce, ERPs, marketing automation tools, BI/reporting systems, or integration middleware is highly valued.

You are a strategic systems thinker who naturally looks downstream. You anticipate second‑ and third‑order impacts and make confident decisions about what needs to be built now versus what should be phased later. You balance best practices with real‑world constraints and client priorities ensuring solutions are powerful without being over engineered.

You bring strong business and commercial acumen. You understand revenue models, forecasting, operational workflows, and the financial impact of system design decisions. You connect technical architecture directly to business outcomes, margin protection, and long‑term scalability.

You build trust quickly with clients and internal teams alike. You communicate complex business system decisions clearly and calmly, guide stakeholders through change with confidence, and are comfortable challenging assumptions when needed. You take ownership within defined guardrails and thrive in collaborative environments, working closely with Growth Managers, and Marketing & Hub Spot Specialists to ensure strategy translates cleanly into execution and measurable results.

• Lead structured Hub Spot onboarding and implementation across Sales, Marketing, Service, and Data
• Own scope, timelines, risks, dependencies, and success criteria
• Translate business objectives into practical CRM, automation, and reporting solutions
• Design and deliver training that drives adoption — not just completion
• Ensure every client exits onboarding with documentation, operating rhythms, and clear ownership

• Lead revenue systems design engagements, not just platform implementation
• Translate business objectives into scalable CRM, automation, integration,…