Sr, Regional Account Manager

Job

Requisition
Department:
Sales & Marketing ()

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you.

Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths. We are #Energized By Growth . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry.

As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, Clear View, Tokheim, Pro Gauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies.

Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

As the Senior Account Manager, you’ll be the face of Bulloch POS in your region. Owns the client relationship, revenue target, and overall account health and satisfaction. This single-contributor role blends account management excellence and strategic business development to own the success of major accounts. Develops and executes account plans aligned with DFS strategic priorities. You’ll be shaping how convenience retailers embrace leading edge tech-first fueling experience.

You’ll be a brand builder within a team known for innovation, part of Dover’s wider clean energy and fueling transformation. You’ll have the autonomy to pursue large-scale deals, drive revenue growth and take full ownership of your book of business within a robust enterprise structure.

• Acts as the primary point of contact for assigned clients.
• Responsible for relationship health, renewals, and growth.
• Develops and executes account plans aligned with DFS strategic priorities.
• Leads quarterly business reviews, contract negotiations, and pricing discussions.
• Identifies upsell/cross-sell opportunities and transitions qualified opportunities for scoping.
• Escalation point for customer satisfaction issues and ensures timely resolution through Program/Project Management.
• Partners with internal stakeholders (Product, Technology, Finance, Service) to ensure contractual and operational alignment.
• Use data to track account health, identify trends, forecast risks, and inform business decisions.
• Stay informed on market trends, competitor activities, and industry changes to advise clients and refine company strategies.
• Act as a strategic advisor; provides expert, consultative guidance to help clients make informed decisions, achieve long-term goals, and navigate complex business environments. Lead clients to engage and understand integrations with DFS’s broader ecosystem.
• Track and report KPIs using Salesforce (or similar tools)—pipeline velocity, forecast accuracy, deal size, etc.
• Communicate regularly with leadership—insight on market gaps, customer feedback, competitive landscape.
• Travel as needed—up to 30% to meet clients, attend industry events, and field-site visits.

• Bachelor’s degree in business, Marketing, Engineering, or related discipline.
• 5–10 years of experience in account management, sales, or business development—preferably SaaS, hardware+ software tech, retail tech, or fueling/convenience markets.
• Proven track record managing large enterprise accounts and ARR $2.5-5M in a SaaS, Software Development, Professional…