Office Administration Manager

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Company Description

At AECOM, we deliver a better world by partnering with clients to solve complex infrastructure challenges. With a global team of over 50,000 professionals, we transform skylines, improve commutes, provide essential services, and create tangible impacts around the world.

Job Description Office Operations & Administration

• Oversee day‑to‑day office operations to maintain a productive and professional work environment.
• Manage office supplies, equipment, and vendor relationships.
• Ensure compliance with health, safety, and security regulations.
• Act as point of contact for office equipment, boardroom technology, and daily supplies.
• Work with the Regional Facilities Manager to perform regular facility management tasks.
• Manage Reception personnel and provide backup support as needed.
• Coordinate office events.

Project Administration Support

• Provide senior‑level administrative support to area Business Lead (BL), including advanced MS Word skills to prepare client report submissions using AECOM Word templates.
• Manage and coordinate BL’s schedule.
• Prepare monthly management reports from Salesforce and other sources as required.
• Schedule and attend planning meetings with BL to review upcoming initiatives, programs, and weekly action items.
• Engage with BL for appropriate execution of contracts and other documents.

Staff & Team Support

• May supervise administrative and support staff, providing training and performance management.
• Act as the main point of contact for staff requests related to office operations.
• Support leaders and departments with scheduling, logistics, and documentation.
• Coordinate local onboarding for new hires.

Communication & Records Management

• Draft and distribute internal communications and announcements.
• Maintain accurate office records and a Records Management system (digital and physical).
• Support HR with onboarding documentation and administrative compliance.

Leadership & Strategic Support

• Identify and implement process improvements to enhance efficiency.
• Partner with leadership and other departments on organizational initiatives and special projects.
• Represent the office professionally when liaising with external stakeholders.

Minimum Requirements

• Post‑secondary education in Business Administration, Office Management, or related field and 4 years of office administration experience, with at least 2 years in a supervisory or management role (or equivalent).
• Strong knowledge of office procedures, budgeting, and vendor management.
• Excellent organizational, multitasking, and problem‑solving skills.
• Strong written and verbal communication abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office management software.

Preferred Qualifications

• 5+ years of office administration experience, with at least 2 years in a supervisory or management role.
• Strong leadership and team management skills.
• Ability to maintain confidentiality and demonstrate professionalism.
• Attention to detail and high level of accuracy.
• Ability to work independently and prioritize competing demands.
• Strong interpersonal skills with a customer‑service mindset.
• Adaptability and resilience in a dynamic workplace.

Additional Information

Compensation for this position ranges from $70,000 to $85,000 CAD, based on education, qualifications, experience, and work location.

About AECOM

AECOM is a global infrastructure leader committed to delivering a better world. We solve complex challenges in water, environment, energy, transportation, and buildings through advisory, planning, design, engineering, program, and construction management.

Benefits

Benefits may include medical, dental, vision, life, AD&D, disability, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

EEO Statement

As an Equal Opportunity Employer, we believe in your potential and are committed to equality. All information is kept confidential following EEO guidelines. Artificial intelligence will assist in the screening and selection process, with final hiring decisions made by the hiring team.

Recruitment Information

ReqID: J | Business Line:
Geography OH | Business Group: DCS | Strategic Business Unit:
Canada | Career Area:
Administration | Work Location Model:
On‑Site | Compensation: CAD 70,000 – 85,000 yearly

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Project Management and Information Technology;
Architecture and Planning, Civil Engineering, and Construction

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