Practice Manager; Wink Optometry

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentives, bonuses, and/or commission dependent on the role. For more information regarding VSP Vision benefits, please .

Drive the business by leading, initiating, and managing all practice-level business goals, core values, and vision. Develop a positive and productive environment that ensures premier customer service, customer retention, as well as outstanding quality care to patients.

• Plan, develop, organize, implement, and direct the day-to-day functions of the practice and its programs and activities to ensure compliance, efficiency, and patient satisfaction
• Identify strategy for practice growth and execute plans to achieve practice, productivity, and budgeted goals
• Manage staff performance including supervising, coaching, counseling, inspiring, and developing staff
• Responsible for interviewing, hiring, and training new staff
• Review the practice's policies and procedures to make recommendations for continued compliance with current regulations and interpret policies/procedures to appropriate parties such as employees and patients
• Address staff issues and make appropriate solutions toward improvements; perform consistent staff evaluations and deliver team trainings
• Analyze financial data including revenue, expenses, and budgets
• Control and manage expenses to budget as it relates to products, inventory, and payroll management
• Work on special projects and perform other related duties as assigned or requested

• Bachelor's degree in related field or equivalent experience
• Minimum of 2 years of leadership experience in a business-related environment
• Optical experience preferred
• Proven track record in leading overall team performance and understanding of optometric business processes and strategic development
• Ability to recruit, facilitate, train, coach, and develop excellent patient-centric staff
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet or exceed customer expectations as well as foster positive staff, doctor, and team relationships
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

The working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust