Senior Vice President Operations

Overview

The Senior Vice President of Operations is responsible for leading, developing, and overseeing the Regional Property Supervisor (RPS) team. This role provides strategic and hands-on leadership across the property portfolio by ensuring the team is aligned with company standards, financial goals, and long-term objectives.

The VP of Operations partners closely with company principals and cross-functional departments to improve day-to-day operations, drive consistency, and support scalable growth. While this role does not directly manage properties or function as a Regional Property Supervisor, it maintains strong field visibility through site visits, audits, and direct engagement to reinforce accountability and ongoing improvement.

Location: Calabasas, CA

Salary: $120K- $150K annually (quarterly bonus possibilities)

Status: Full Time, Exempt

Leadership & Team Oversight

• Lead, mentor, and manage the Regional Property Supervisor team, providing coaching, performance feedback, and development to ensure effective oversight of assigned portfolios and on-site management teams
• Establish clear expectations, accountability measures, and performance standards for supervisors and their teams
• Collaborate across departments to ensure operational processes, financial controls, and people practices are aligned, well-documented, and consistently executed
• Oversee department-wide operations to ensure alignment with company policies, operational standards, and strategic objectives
• Develop, document, and implement standard operating procedures where gaps exist to improve consistency, efficiency, and scalability across regions
• Serve as an escalation point for complex operational issues while maintaining appropriate corporate-level oversight and decision-making
• Conduct site visits, audits, and field reviews as needed to assess operational performance, support supervisors, and reinforce standards
• Oversee and support the creation, review, and management of annual property budgets, variance analyses, and related financial reporting across the portfolio
• Guide and support Regional Property Supervisors in budgeting, forecasting, and ongoing portfolio performance tracking
• Partner with the accounting team to ensure accuracy, consistency, and transparency in operating budgets and financial reports
• Monitor capital projects and operational initiatives to ensure timelines, budgets, and quality standards are met

Process Improvement & Reporting

• Develop and implement tools, dashboards, and performance metrics to monitor operational effectiveness, financial health, and regional consistency
• Drive operational consistency across regions by reinforcing best practices, compliance requirements, and accountability standards
• Oversee onboarding of incoming properties in coordination with Regional Property Supervisors and cross-functional teams
• Prepare and present executive-level reporting on operational KPIs, trends, risks, and Regional Property Supervisor team performance to company leadership

Qualifications

• Extensive years of experience in property management or operations leadership, including experience managing multiple levels of supervisors or managers
• Demonstrated success leading teams in a corporate, multi-regional setting
• Strong strategic thinking and problem-solving skills; able to translate corporate objectives into actionable team goals
• Exceptional communication, coaching, and leadership skills
• Familiarity with property management systems and operational reporting tools preferred
• Experience in creating and managing budgets and variance reports