Retail Sales Associate

Retail Sales Associate - 3758 at First Cash

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's pay will be based on various factors, such as work location, qualifications, and experience.

• Greets and interacts with all customers to develop rapport and provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (standing, walking, etc.), in accordance with federal, state, local law.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

• Bilingual applicants are encouraged to apply.
• Position includes a commission plan; commissions are issued based on productivity.

• Pay: $15.00 to $18.00 per hour; commission can supplement earnings.
• Benefits:
  Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Earned Wage Access is available to employees starting on day 2 of employment (withdraw up to 50% up to seven times per payroll).
• Unlimited commission potential above hourly rate.
• Vacation: 1 week after six months; 1 additional week after one year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal time: 8 hours after six months; 16 hours per year in years 2-5; 24 hours after five years (adjusted per state/local requirements).
• Employee discounts on first day of employment.
• Tuition Reimbursement up to $2,000 per year via First Cash Education (for full-time employees meeting program requirements).
• Access to First Cash Perks discounts (10,000+ discounts from 1,000+ companies).
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.
• Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees apply.
• First Cash 401K program is available to employees 21 years or older.
• Pay rates are subject to local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Reasonable accommodations are available for qualified individuals with disabilities.

• Entry level

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• Sales and Business Development