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Customer Service Rep HelpDesk/Support

Global Eyewear Support Advisor

Job in Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: ESSILORLUXOTTICA GROUP
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading eyewear company in Caerphilly seeks a customer service advisor to provide support and technical advice to customers. The candidate should have excellent communication skills and a customer-focused approach. Responsibilities include processing orders, resolving complaints, and maintaining accurate records. Strong relationship-building skills are essential, along with a positive attitude to handle pressure. The role necessitates GCSE qualifications in Maths and English, and familiarity with Microsoft Office is recommended.

Join us in creating exceptional customer experiences!
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