Applications Engineer, Manufacturing

THIS ROLE IS ON-SITE DAILY IN BUTLER, NJ

Qualified applicants must be located within a 25-mile radius of Butler, NJ.

This is NOT a computer software position. Please review our website to see our product line.

Generant was founded in the early 1930’s, is headquartered in Butler, NJ. We design and manufacture valves and pressure regulators for a wide variety of industries with a strong position in the Industrial Gases and Cryogenics, Medical Gases and Equipment, Energy, and Chemicals markets.

Generant is 100% employee owned! We look for dedicated and talented people who accept the responsibilities of thinking like owners and embrace our mission as stated in our Quality Policy:

Our Goal is to provide our customers, suppliers and employees true value. We believe this can only be accomplished through a strong commitment to continuous improvement in the quality of our products, services and working environment.

• Are people who are personally motivated to produce high-quality work
• Are lifelong learners – driven to continually improve
• Are well organized
• Enjoy working in a team environment

For more information, please visit our site:

The manufacturing Applications Engineer is responsible for assisting customers and distributors in manufactured product applications. Personnel in this position will leverage in-depth Generant product knowledge to provide effective solutions. The Applications Engineer will also have a substantial role in marketing Generant products and maintaining customer and distributor relationships. To a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e-mail) and handling quotations, lead-time requests and estimated delivery requests.

• Initial point of contact for technical assistance on manufactured parts with requests by customers and distributors.
• Talk through and understand typical applications of manufactured products as explained by customers and provide potential solutions based on product performance knowledge and published information.
• Answer any technical questions about Generant manufactured products or effectively pass the question on to internal personnel who can provide an accurate answer.
• Receives and handles request for formal price quotation, lead time, purchase order, order changes, adjustments and cancellations from customers.
• Archives and maintains relationships with customers.
• Works to expedite deliveries as necessary. Confers with production, sales, shipping, inventory or transportation companies to expedite or trace delayed/missing shipments. Follows up on customer inquiries.
• Makes price and delivery quotations verbally for standard items to approved customers.
• Refers customers to pre-established Distributors in their area and/or specific industry.
• Assists customers and distributors with proper product selection for their applications.
• Maintains the sales contact management system.
• As needed, can perform all duties of a Customer Service Rep.
• Assist VP of Engineering and/ or VP of Sales and Marketing in various capacities.
• Provide input to engineering for new product development or general R&D based on customer communication.
• Some overnight travel will be required.
• Participation in relevant industry trade associations example: CGA

• College degree required
  - Engineering/ Manufacturing field
• knowledge of and ability to read technical drawings and specifications.
• Must know MSOffice
• Must have strong verbal and written communication skills.
• Advanced skills including statistical and financial knowledge.
• Ability to analyze and solve complex problems.

• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.
• This role is on-site in Butler, NJ
• The work environment is greater than 90% office based.
• The noise level in the work environment is usually quiet.
• Some travel may be required.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

To apply:

Generant Company, Inc - Applications Engineer - Sales, Manufactured Products