Automotive Business Development Center Representative

Job Description

Job Description

North Jersey’s Largest Independent Pre-Owned Dealer Group is currently searching for motivated Business Development Consultants to help with their busy sales department. BDC Representative are responsible for answering all inbound calls and communicating with potential customers via text, email, phone, and social media. BDC Representatives are paid a weekly salary plus commission for all appointments set and for every sale. If you are looking for a Dealership that pays BDC Reps what they are worth, you found the right place!

Essential Functions

• Answer all inbound calls with the goal of scheduling sales appointments
• Assists with answering customer inquiries
• Customer follow up to schedule appointments
• Making outbound calls, email and send text massages to all new internet leads
• Log all Customer comments
• Confirm scheduled appointments
• Reschedule no-show appointments
• Schedule future contact as needed
• Respond to Customer website requests

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment
• Prompt responses to customer inquiries with accurate product information
• Excellent communication skills both oral and written with the ability to effectively communicate with customers via phone/email/text
• Bilingual is a plus but not required

SCHEDULE

• 8 Hour Shifts
• Monday Through Saturday

Requirements

• High school diploma or the equivalent
• Drivers License
• Reliable transportation