Client Manager

A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.

The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.

Responsibilities:
Guide and mentor team members, overseeing task allocation, skills development and regular feedback.

Review and refine internal workflows to improve efficiency and client satisfaction.

Handle client communication, ensuring queries are addressed quickly and professionally.

Contribute to planning, compliance work and wider business initiatives alongside senior leaders.

Monitor adherence to relevant regulations and industry requirements.

Benefits:
25 days' annual leave plus bank holidays

Ongoing CPD and training

Flexible hybrid working

Enhanced maternity scheme

Income protection for long-term illness.

Life assurance policy

Study support and professional memberships

Health cash plan

Enhanced sick pay.

Wellbeing programme

Regular social events