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Digital Service Desk Engineer - Customer IT Support

Job in Bury St Edmunds, Suffolk County, IP32, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A regional healthcare provider is seeking a Service Desk Engineer to provide high-quality IT support to users. The successful candidate will demonstrate excellent communication skills and a strong knowledge of Microsoft products, handling calls in a calm, professional manner. Responsibilities include assessing incidents, providing technical support for various devices, and ensuring proper documentation of calls. The position requires a minimum of NVQ3 or A-Level education and a proactive approach to IT problem-solving.

This is a full-time, permanent role based in Bury St Edmunds.
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