Medical Secretary​/PA - General Medicine

Medical Secretary/PA - Band 4 - 25.5 Hours per week - FTC 12 Months

An opportunity has arisen for a Medical PA to work within the Medicine Division. This post will be to support the Consultants and Nurses and to provide a high quality, efficient and effective administration and secretarial service.

You will be responsible for ensuring work is completed within strict timescales, supporting clinical & non-clinical activities. You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and take appropriate action to resolve situations, including follow up of investigation results, ensuring that all results are presented to medical staff and subsequently actioned in a timely manner.

You will have the ability to remain calm when working under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy. You will be able to communicate in a professional manner with patients, relatives, Trust staff and other departments and have a compassionate nature.

Please see job description and person specification for more information. If you have the necessary skills, experience and qualities to help us to put patients first and wish to discuss this position further, please contact Kate Norburn via main switchboard

Provide a comprehensive secretarial service to Medical Consultants and Team, including typing of letters, medical reports, filing, maintaining team diary, dealing with enquiries and arranging appointments. Work as a member of the Department Team, supporting other team members as necessary and ensuring good communication channels are maintained.

Certificate of sponsorship For your information only

Certificate of sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit

If you qualify for another type of visa or right to work, please ignore this information.

• Good standard of general education (including Maths and English GCSE or equivalent)
• RSA II or equivalent typing
• AMSPAR Certificate

• Previous experience as PA or secretary/administration experience
• Previous NHS or related environment
• Medical terminology
• Customer care experience

• Accurate keyboard Skills
• Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe
• Knowledge of the hospital administration system
• Understanding of databases
• Able to take minutes.
• Clear and precise communication skills
• Good telephone manner
• Able to work in a pressured environment
• Able to meet deadlines
• Good interpersonal skills
• Friendly and helpful manner
• Caring attitude
• Ability to work on own initiative or part of a team
• Flexible approach to working hours and duties
• Able to demonstrate an understanding of issues relating to confidentiality
• Proven record of good timekeeping and attendance
• Team Player

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Suffolk NHS Foundation Trust

West Suffolk Hospital NHS Foundation Trust

£27,485 to £30,162 a year

Per annum, pro rata

Fixed term

12 months

Fixed term

-MA

West Suffolk Hospital NHS Foundation Trust