Business Support Coordinator

• Suffolk County Council
• Address: West Suffolk House, Bury St Edmunds IP33 3YU
  - Hybrid
• Salary: £28,598 per annum pro rata
• Hours: 19.98, flexible working options available
• Contract: Permanent

We are focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things. As a Business Support Co-ordinator in the Safeguarding and Reviewing Officer Service you will be as keen to collaborate and build a bright future as we are.

So, to make a positive impact, connect with us and connect with a fantastic career.

Reimagine the possibilities.

We require a skilled Business Support Coordinator who is proactive, effective and positive to provide support to our Safeguarding Teams. This is a great opportunity to work within the challenging but rewarding area of Children and Young People’s Service.

As part of the Safeguarding and Reviewing Officer business support team, you will be responsible for:

• Providing exceptional administrative and minute-taking support to the Safeguarding Service countywide, which incorporates Children in Care, Child Protection, the Local Authority Designated Officer (LADO) Service, and Family Group Conferencing.
• Establishing and maintaining necessary administrative systems to efficiently support the Safeguarding Service, including processes linked to Family Group Conferencing coordination and documentation.
• Day-to-day management of extremely busy mailboxes and calendars, ensuring timely support for Family Group Conferences and related safeguarding activities.

This role provides a vital support service to the Safeguarding Managers, Independent Reviewing Officers, and Family Group Conference Coordinators across the County.

• Our ideal candidate will be able to take minutes to a high standard.
• To deal with sensitive issues on a daily basis and respect confidentiality.
• Excellent communication skills.
• Deal with conflicting demands in an extremely busy environment.

You can view a full list of requirements in the Job and Person Profile (Word).

If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

• Provides outstanding business support to a team of Independent Reviewing Officers/Conference Chairs, Safeguarding Managers, LADO's and the Family Group Conferencing Service.
• Fast paced job with ever changing priorities.
• Great opportunities for in house training and development across all areas of the service.
• Working a minimum of 40% (2 days) a week from the office in line with Corporate Leadership direction. Additionally, we practice hybrid working.

We want to champion talent and seek to continuously develop everyone’s professional knowledge, potential and job satisfaction. Through accessible learning opportunities and clear career pathways we aim to identify individual strengths, diversify skill sets and enable people, from all walks of life, to build influential and impactful careers.

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Report.

Please contact Julie Webb (she/her) for a casual conversation. You can reach them by calling or emailing: