Service Manager St Edmunds

Overview

We are currently recruiting two full time Service Managers to join our team in Bury St Edmunds. These are exciting leadership opportunities to make a real difference to the lives of people we support by leading high quality, person centred care. One of the roles will include the responsibilities of a Registered Service Manager, while the second role will be a non registered Service Manager post.

• As a Service Manager at Mencap, you will be responsible for the day-to-day management of the services, ensuring they are safe, compliant, and delivering positive outcomes for the people we support.
• You will lead, motivate, and develop staff teams, manage budgets effectively, and work closely with families, commissioners, and partner agencies.
• The Registered Service Manager role will also involve holding CQC registration and ensuring services meet all regulatory requirements and quality standards.

• Experienced leaders with a strong background in health and social care, ideally supporting people with a learning disability.
• Excellent people management skills, a commitment to values led leadership, and the ability to drive continuous improvement.
• For the Registered Service Manager role, previous experience of holding or being eligible to hold CQC registration is essential.
• Full driving licence is required due to the needs of the people we support. The working week is flexible over seven days and may include weekends.

We offer a range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated, including 24 days of paid holiday (excluding bank holidays, pro rata) and perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and more. For details, please see the attached document with all benefits available to you as a member of our team.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.

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