Prescription Administrator

The purpose of the role is to provide aneffective, accurate, timely and qualitative service for processing prescription requests for registered patients.

Supportprescribing clinicians with the Practice with regards to the issuing,reauthorising and managing of prescription administration

Assistand direct patients in effectively managing and ordering medications and resolving queries and issues as required

Undertakea variety of administrative duties to assist in the smooth running of the prescribing and long-term condition management processes within the Practice, including the provision of administrative support to clinical staff and other members of the Practiceteam

Facilitate effective communication between patients, members of the primary health careteam, secondary care and other associated healthcare agencies with regards tomedication

• Generate repeat prescription requests on the Practice computer system via on-line requests or repeat prescription form.
• Liaise with Practice Pharmacist/relevant prescriber regarding any requests for prescription items that are not on repeat issue or have been issued as acute previously.
• Forward all secondary care documentation to Practice Pharmacist via workflow for ongoing management.
• Identify via Practice protocols patients that are due chronic disease reviews, generating invitations via SMS message, e-mail or letter, electronic T-Quest and coding electronic notes as appropriate
• Identify patients requiring medication review and liaise with relevant prescriber regarding method of review
• Ensure correct protocols are followed regarding ordering, issuing and patient collection of all controlled drugs
• Monitor monthly prescription collection, identify any prescriptions not collected and liaise with relevant prescriber regarding further management

Redbank Medical Group is a friendly, forward thinking and innovative practice. We aim to deliver excellence in healthcare for our patients and offer same day appointments and quick access to testing facilities. We pride ourselves on personal care and our dedicated team of doctors, nurses, support teams and administration staff all make a hugely valuable contribution t make this a reality.

Fundamental to looking after our patients is the provision of continuity of care and our 'every contact matters' approach.

The post would be ideally suited to someone with previous experience working within a primary care setting and understanding the day to day responsibilities of a very busy GP working environment.

The purpose of the role is to provide aneffective, accurate, timely and qualitative service for processing prescription requests for registered patients.

Supportprescribing clinicians with the Practice with regards to the issuing,reauthorising and managing of prescription administration

Assistand direct patients in effectively managing and ordering medications and resolving queries and issues as required

Undertakea variety of administrative duties to assist in the smooth running of the prescribing and long-term condition management processes within the Practice, including the provision of administrative support to clinical staff and other members of the Practiceteam

Facilitate effective communication between patients, members of the primary health careteam, secondary care and other associated healthcare agencies with regards tomedication

• Literacy/Numeracy
• Computer literacy/keyboard skills
• Customer Care Skills
• Communication Skills
• Knowledge of generic and environment-specific IT systems
• Medical Terminology

• Educated to GCSE or A-Level standard or equivalent experience

• Roles and functions of members of the Practice Team
• Administrative aspects of safe prescribing processes
• Healthcare environment

• Administration of prescriptions and medication
• Knowledge of generic and environment-specific IT systems
• Medical Terminology

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Redbank Group Practice

2nd Floor Sun Suite, Radcliffe Primary Care Centre

2nd Floor Sun Suite, Radcliffe Primary Care Centre