Aftercare Engineer Co-ordinator

Due to our continued growth, we are currently seeking to recruit a full time Aftersales Co-ordinator to join our busy team. Responsibilities include but are not limited to:
Scheduling & Co-ordinating Mobile Service Engineers effectively. Update customer with ETAs and progress. Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance. Ordering relevent parts and creating purchase orders. Invoicing. Logging detailed information onto in-house systems and customer portals. Assisting with the day to day administration within the Aftersales department (emails, filing, scanning etc) Competencies Good communication skills both verbally (on the phone and face to face) and written.

Previous experience in scheduling and co-ordinating mobile engineers (On the job training will be given) Good operational knowledge of Microsoft word, excel and outlook.