Clinic Administrator

Clinic Administrator

The closing date is 05 February 2026

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.

We are looking to recruit to our clinic administration team within East Staffordshire. This role will be a patient facing role, supporting with the reception cover at two of our sites, Hill Street wellbeing Centre in Stapenhill, Burton and Balance Street Health Centre, in Uttoxeter.

We have a full time vacancy for Monday - Friday with regular days at both sites.

It is a really exciting time working within East Staffordshire. The clinic administration services have adapted and innovated their service delivery and are working more integrated than ever. The clinics are a hub of exceptional patient care and are a key part of future care delivery. East Staffordshire services are co‑located over a small number of sites which provides a supportive and inclusive environment in which to work.

The successful candidates will work as part of a supportive clinic admin team, and alongside the clinical services including Nursing, Podiatry and Physiotherapy. The team is a patient facing team, covering the receptions of both of our main clinic sites.

Responsibilities include directing patients to the clinics, booking of patient appointments, using clinical systems (Rio), liaising with partner agencies and ensuring the general running of the building.

• Directing patients to clinics
• Booking of patient appointments
• Sending email and letter communications to patients
• Liaising with partner agencies
• Booking of the on‑site rooms for services
• Discharging patients from services
• Telephone customer care
• Building maintenance
• Opening and closing of the clinic site

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one‑off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like‑minded people.

For further details of the role, please see the job description and person specification attached.

We encourage all interested candidates to contact with any queries they may have.

• Experience of working within the NHS or similar environment
• Experience of customer service or working with the public

• Experience of administrative procedures
• Good use of IT equipment and software
• Experience of using Rio

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Midlands Partnership NHS Foundation Trust

Hill Street Health and Wellbeing Centre and Balance Street Health Centre, Hill Street, Stapenhill and Balance Street, Uttoxeter