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Senior Lead - Learning Delivery

Job in Burton upon Trent, Staffordshire, DE14, England, UK
Listing for: The Football Association
Full Time position
Listed on 2026-01-11
Job specializations:
  • Education / Teaching
  • Management
Job Description & How to Apply Below

Are you interested in working for an organisation that truly values its people?

The FA are excited to be searching for a Senior Lead - Learning Delivery to join our FA Learning division. The successful candidate will be responsible for driving the strategic delivery and operational excellence of learning programmes across multiple locations and formats. This role ensures the logistical effectiveness and feasibility of learning products, underpinned by robust planning and accurate forecasting of learner demand.

It leads the management of a large casual workforce, fostering a culture of high performance and continuous development. As a senior leader within Learning & Innovation and the FA Learning Extended Senior Leadership Team, the role provides clear direction, inspires collaboration, and champions people development to deliver impactful, scalable learning experiences aligned with organisational goals

What will you be doing?
  • Lead the strategic planning, scheduling, and execution of learning initiatives across multiple locations and formats, ensuring programs are learner-centric, engaging, and delivered effectively.
  • Manage the recruitment, licensing, development, and deployment of a flexible workforce to ensure the right expertise and support are available to deliver high-impact learning experiences.
  • Work in partnership with the Senior Lead:
    Workforce Development (Coaching) to effectively and efficiently design and implement a unified workforce learning and development approach
  • Be an integral member of the FA Learning Extended Leadership team and the Learning & Innovation leadership team
  • Connect and implement relevant technical solutions to enhance our logistical efficiency, effectiveness and learner experience
  • Ensure all aspects of learning delivery, including venue selection and coordination, are designed to enhance the learning experience and align with pedagogical objectives.
  • Lead and coach team members (directly and across the L&I team) to effectively enhance individual and team capabilities, utilising 121's and providing impactful feedback and support.
  • Oversee the consistency and high-quality execution of learning programs, ensuring that learner experiences are effective, impactful, and consistent across locations.
  • Work closely with internal stakeholders and external vendors to co-create and deliver high-quality learning experiences, ensuring adherence to program goals and learner needs.
  • Efficiently manage the learning delivery budget, ensuring the optimal use of resources while maintaining high-quality, engaging learning experiences.
  • Foster a culture of continuous improvement, seeking innovative ways to enhance learning processes, optimise workforce utilisation, and improve learning outcomes.
  • Executes additional tasks as required to meet the FA's changing priorities.
  • Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
  • As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
What are we looking for?

Essential for the role:

Knowledge:
  • Strong understanding of learning program delivery and learning design principles.
  • Understanding of workforce management and development.
  • Knowledge of effective learning planning.
  • Understanding of resource management.
Experience:
  • Proven experience in planning, scheduling, and managing learning programs across multiple formats and locations.
  • Experience managing a casual workforce and external vendors for learning delivery.
  • Demonstrated ability to monitor, evaluate, and improve the quality of learning experiences.
  • Budget management experience, with a focus on cost-effective learning solutions.
Skills:
  • Strong leadership and collaboration skills for working with stakeholders and managing teams.
  • Excellent communication and people development skills Analytical and problem-solving skills to drive continuous improvement in learning processes.
  • Ability to adopt and implement innovative…
Position Requirements
10+ Years work experience
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